Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return or exchange.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return or exchange, you can contact us here

Exceptions / non-returnable items
We cannot accept returns or exchanges on sale items or gift cards.

If you have any questions please contact us at info@lostjewelry.store